Xfinity Mobile
From initial development to post-launch, I shaped and led the user experience across all product content and served as the content SME for all partner teams.
Allstate
I define the UX vision for an agency-facing cognitive assistant and drive the organizational transformation toward a user-centered approach to product development.
Think Company
I led content strategy and information architecture for a complete redesign of the Think Company website and user experience.
Amazon Business
As a UX consultant, I was responsible for information architecture, content delivery, and oversight of two other writers.